One of the advancement in the healthcare field in the last 30 years has been the delivery of Care Based on Evidence. Evidence-based medicine gave way to this kind of care in that doctors and nurses can apply healthcare practices and treatment that has been proven and shown to work. Hence, Care Based on Evidence reduces waste, unnecessary [rocdeures and tests, and goes a long way to make patients satisfied with their experience in a hospital. Besides these few things mentioned above, care based on evidence also applies to a broad range of things in both healthcare and social studies.


How to Implement Care Based on Evidence to Patients

Care Based on Evidence

Proper Interaction with Patients

 

Evidence has shown that when doctors and nurses attend to patients in a hurry and don’t take time to engage the patients the quality of care drops and patients are dissatisfied. Doctors and nurses should slow things down and take time to explain clearly to patients their illness and the treatment they are going to receive. Patients truly appreciate focused, meaningful interaction with their care providers and it helps them have a more wholesome experience in the hospital which could help speed up their recovery and healing.

 

Handle Anxious Patients Properly

 

In a hospital environment, it is very common to regularly interact with patients that are anxious and upset. This might lead them to sometimes be rude, or raise their voices at doctors and nurses. Healthcare organizations should train their doctors, nurses, and the entire staff on how to deal with patients especially in delicate situations when a patient is anxious and/or rude. If doctors and nurses do not handle these situations properly, they may end up being rude to patients which ends up being a bad experience for patients and a bad name for the healthcare organization. All hospital staff that interacts with patients (including front desk administrative staff) should be trained in compassionate and empathetic communication. This training will prepare them on how to deal with delicate situations. Anxious patients sometimes aren’t always angry or rude. A patients anxiety could manifest in them being withdrawn and quite and they might refuse to communicate properly with the doctors and nurses. Staff also has to be trained on how to deal with these kinds of patients and get them to open up. Respect, empathy, attention, and simple good manners are core human values that all patients deserve to experience.


Listening to Patients

Care Based on Evidence

Sometimes patients might be trying to explain things to doctors or fully express themselves. This could lead them to go on and on talking. Doctors and nurses need to learn not to cut patients off when they talk but instead listen. If doctors and nurses need to cut them short they should do it in a way that patients don’t feel unheard or shoved aside. Proper interaction improves patient engagement which leads to better patient experience and better care all around. When patients talks doctors and nurses should maintain eye contact and let the patient talk for at least two minutes before they cut them short in a nice and kind way. Then doctors and nurses can address misinformation, misunderstandings and correct any wrong pieces of information patients might have.

 

Handle Complaints and Feedback Properly

 

when a patient files a complaint about their care, or about their attending doctor or nurse or about any issues they might have, they should be listened to and taken seriously. Having a proper system of conflict resolution and a speedy feedback system would help patients feel more heard. One bad experience could soil patient impression of the entire organization and could lead to other patients thinking the same.


Care Based on Evidence and Human Rights

 

The human right to health also entails the following procedural principles, which apply to all human rights and which are based on evidence.

 

Non-Discrimination

 

Everyone should have equal access to care without having to worry about being discriminated against. Discrimination can be based on health status, health condition, race, age, gender, social status, disability etc. The best care systems are the ones that provide the best quality care possible to everyone in the same manner.

 

Transparency

Care Based on Evidence

The best healthcare systems are the ones that provide sufficient transparency to patients and stakeholders and this is based on evidence. Health information must be easily accessible for everyone, enabling people to protect their health and claim quality health services. In addition, individuals in the community and patients should be able to participate and take active roles in decisions that affect their health and well being. Healthcare organization should involve the community in as many ways as they can.

 

Accountability

 

Accountability is a step ahead of transparency but they go hand in hand. Healthcare organizations should be accountable to their patients and stakeholders. Evidence has shown that when healthcare organizations are held accountable for protecting the right to healthcare through enforceable standards, regulations, and independent compliance monitoring it leads to better patient care.

 

Public Health and Population Health

 

The overall health of the population should be a priority for the healthcare industry. When the population is healthy, there will be fewer incidents of breakouts. It also means that healthcare organizations would operate more holistically because it will mean that patients are more engaged in their health and well being. Increased patient engagement makes things easier for doctors and nurses as it means more accurate patient data, fewer readmission rates, and all around better care.







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